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Start
of KMI (3) Another
policy KMI management established was to hire fresh college
graduates only as supervisors and other employees as much as
possible. Only initial key members were hired from Semikor, because
we needed a minimum number of
experienced people. We didn't want people whose minds had been contaminated
by other
companies. We wanted to hire fresh people and train them in KMI way
to establish a "KMI SPIRIT". When
Supervisors were hired, I trained them for the first hour, explaining what KMI
expected from them and what they should expect from KMI. I
emphasized not to work any more than 8 hours a day except emergency
cases, as longer working hours every day would make them too tired
eventually and they could not work efficiently, just following the
work without thinking rather than leading the work with good
planning. (It had been a common practice in Korean companies - still
it is - to work 10-11 hours a day. Most of them did it just to
demonstrate loyalty to the company or it might mean no more than
that they did not work as hard as it should be during regular
working hours.) We did our best to change their traditional mindset to adapt
a strange American philosophy of management, which must have been
very hard for them to understand and accept at the beginning.
However, I
believe we were very successful at establishing "KMI
SPIRIT", creating very cooperative,
soft and free family-like atmosphere
within KMI, with management and employees trusting each other and ready to help each other. Next,
supervisors (and everyone working in the operation area) were trained to care about
details . Whenever I walked around the
production line, I didn't look at the operation itself, but whether all dry box
doors in front of operators were properly closed, whether bonding
diagram sheets are clean and hung neatly, whether all the tools
not in use are stored in proper tool boxes, whether employee badges are
always vertically worn, etc. etc.. This kind of details may seem minor and not related to the products,
and can be easily ignored. However, if consistent
attention is not paid to these kind of details, it could
unexpectedly lead to defective
products at any time. (This is what I have learned
at Fairchild Semikor under American management.) As
a result, KMI achieved a defect rate of 10% at Tijuana Plant in 6 months and
only 5% in one year of operation,
saving tremendous amount of material cost for AMI. According to a rough calculation, KMI's material cost savings alone
were about 3-4
times that of the KMI's total operation cost in about one year, which means KMI operated totally free of charge and still made a lot of money.
This was why AMI management called KMI operation a "MIRACLE
OPERATION", which was possible
only by great PEOPLE, their great TEAMWORK,
an excellent COMPANY
ATMOSPHERE and a great OPERATING
SYSTEM. It was
not achieved by one or few individuals but was the result of
outstanding cooperation from every one at KMI, from bottom to top. And,
we were very proud of having achieved all this without any help from
American
management expatriate. Not only KMI was operated by all Korean management
team, but
none of us had any experience in MOS-LSI operation (though we had
experience of much simpler transistor assembly in Fairchild Semikor)
!! We
felt
sorry for the Tijuana plant, which was shut down in the
following year (1971) as
the contract expired. (KMI built more than 95% of AMI products in
less than a year after the operation start.)
First
KMI Section
Managers
First KMI Operators
at
Cafeteria
at Training Line |
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